FAQ
Below are a few frequently asked questions that I hope will help make you experience here better! If you have any other questions, always feel free to reach out to me at: milkywayenglishretrievers@gmail.com
How do we place a deposit?
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On each litter page as well as the "purchasing" page there is a button that will connect you directly and securely to PayPal to place your deposit. Deposits for Moon and Asteroid are $400 and deposits for Super Nova and Luna are $600. We also accept cashier checks, but please allow up to 10 days to clear.
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Is my deposit refundable?
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Sometimes, situations occur where you are not ready to bring the fur-baby you were hoping for home. While our deposits are non-refundable, any further payments that might have been made are refundable before 8 weeks. After 8 weeks, we will refund 50% of any payments made. If down the road you are ready to bring a new baby home, any payments made previously will go towards your new puppy!
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How do we choose our puppy?
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Right before 6 weeks I will send out an email going over all the intricate details of choosing your puppy. Depending on your place on the reservation list, you will be given a time slot on the allotted day to either visit in person or chose via email/phone. Feel free to ask as many questions regarding personality, needs, etc that you have before choosing your puppy! If you are not available during your time slot, we ask that you send us a list of your preferred pups before the choosing day and we can move forward based on which ones were chosen before you.
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I can't pick up my puppy at exactly 8 weeks. Can you hold him/her longer?
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We will gladly hold your puppy at no additional cost for up to 12 weeks. After this time we can continue to care for your baby for a pre-arranged boarding fee. Payment for your puppy is due in full at 8 weeks even if not being picked up.
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How big will my puppy get?
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This will vary based on the moms. Asteroid is our smallest female and will throw the smallest pups, ranging between 40-50lbs depending on gender. Super Nova is next and her pups should be fully grown between 50-55lbs. Luna and Moon's baby's will be very close, anywhere between 50-60lb depending on gender.
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For any additional questions, please reach out to us!!!
Email: milkywayenglishretrievers@gmail.com
Call/text: 417-770-2339
Email: milkywayenglishretrievers@gmail.com
Call/text: 417-770-2339
